正如新书副标题“The Quest to Rediscover Microsoft’s Soul and Imagine a Better Future for Everyone”(重新找回微软的灵魂,为每个人设想一个更好的未来)所体现的,纳德拉十分看重企业文化的重塑,将之视为推动微软重生的首要任务。
纳德拉毫不讳言微软内部的创新阻碍。全书开篇,他就写:
Innovation was being replaced by bureaucracy. Teamwork was being replaced by internal politics. We were falling behind.
(微软的)创新被官僚主义所取代,团队协作被内部政治所取代。我们落后了。
在他看来,
Every person, organization, and even society reaches a point at which they owe it to themselves to hit refresh- to reenergize, renew, reframe, and rethink their purpose.
每一个人、每一个组织乃至每一个社会,在到达某一个点时,都应点击刷新 — 重新注入活力、重新激发生命力、重新组织并重新思考自己存在的意义。
I discovered Buddha did not set out to found a world religion. He set out to understand why one suffers. I learned that only through living life’s ups and downs can you develop empathy; that in order not to suffer, or at least not to suffer so much, one must become comfortable with impermanence.
我发现佛陀一开始的动机并不是创建一种世界宗教,而是去理解为什么人生会有这么多痛苦。我认识到,只有经历过人生起伏,才能培养起同理心;要想不受苦受难,或者少受苦受难,就必须接纳无常。
当然,纳德拉所着眼的未来是“超越云端”的(“beyond the cloud”)。 他所理解的商业与技术革新,关键在于发展混合现实(mixed reality)、人工智能以及量子计算(quantum computing):
MR, AI and quantum may be independent threads today, but they are going to come together. We’re betting on it.
混合现实、人工智能和量子计算机现在似乎相互独立,但它们将会融为一体。我们对此十分看好。