Image recognition software and voice recognition software are bringing some major advances to language translation.
图像识别软件和语音识别软件为语言翻译带来了一些重要的进展。
Applications like Google’s Word Lens can translate words from signs and documents in real time and there are a plethora of translation apps that allow you to type in a word or phrase and will translate it for you.
Some will even speak the phrase for you. Granted, there are still cultural cues this technology misses, but raw word-to-word translation will be fully automated soon.
So, if you’re not translating high-dollar business negotiations or matters of national security, then you may find that algorithms will be good enough to handle most other translation duties.
Whenever you apply for insurance through a broker or agent, your application has to be vetted to determine if the risk is worth accepting for the insurance company. The work is performed by underwriters. They review the application and decide whether or not they’ll provide insurance, and how much they’ll offer.
The role of insurance underwriter is at risk for automation because applications can be standardized and most organizations have set rules by which they determine eligibility.
保险承保人面临着被自动化取代的风险,因为应用程序可以标准化,而且大多数公司都制定了确定资格的规则。
Machine learning can help computer systems learn these rules and apply them to the applications they receive.
机器学习可以帮助计算机系统学习这些规则,并将它们应用到申请审查中。
Sales representativ
销售代表
But, e-commerce is changing how we make purchasing decisions, especially those where there isn’t much differentiation among the major competitors.
但是,电子商务正在改变我们的购买决定,特别是那些在主要竞争对手之间没有太多差别的领域。
If you’re selling a high-differentiation product and/or a high-price, low-volume product you have some job security, but if you’re selling a high-volume, low-differentiation product, you better start polishing your resume, said Doug Camplejohn, CEO of Fliptop. "These kind of product sales are all moving online."
At this point, most people are familiar with automated customer service lines and telemarketing.
在这一点上,大多数人都熟悉自动化的客户服务电话和电话营销。
Using natural-language processing, automated call lines are able to better understand what customers are saying and direct them to the proper resource.
使用自然语言处理、自动接听电话线能够更好地理解客户所说的内容,并正确引导客户。
There’s usually still an option to be routed to a ’real person’, but even that could be eliminated in the next few years.
通常还有一个选项可以选择 “真人”接听,但这个岗位在未来几年内也会被淘汰。
Additionally, automation could lead to fewer calls to helplines in general, at least on the customer service side of things. Smart systems, remotely monitored by sensors, could help with product maintenance and ward off potential problems.
Sorting takes a trained eye and sorters typically work in a factory, pulling damaged or imperfect products from a batch as it moves along a conveyor belt.
分类需要经过训练的眼睛和分类人员,通常是在工厂里从传送带中取出受损或不完美的产品。
Automated inspection technology is growing to match the human output for this job.
自动化检测技术不断发展,与人类的产出相匹配。
Right now it’s common for people to be manually sorting and inspecting every single item -- a seat belt bolt, for example.
现在,人们通常会对每一件物品进行手工分类和检查——例如,安全带螺栓。
Vision inspection cameras used to cost $30,000, now they cost $1000, and vision inspection systems are fast, efficient and highly accurate.
视觉检查相机曾经的花费高达3万美元,现在只需1000美元,视觉检查系统快速、高效、高度准确。
Data entry
数据输入
For example, data from a driver’s time on the road and time on the site could be captured by an on-board sensor, combined with GPS data, and automatically fed into the backend system.
例如,司机在路上和地点上的数据可以被机载传感器捕获,并与GPS数据结合,并自动送入后端系统。
That data could then be automatically compared against daily goals and plans, and processed on behalf of that driver. The data entry is more efficient and happens faster as a result.
While lots of data -- especially historical data -- still needs to be digitized, and there will be work available to scan much of this data in the short term, the long-term need for data entry will be reduced.
But, aside from a few overly complicated tax code issues, most workers will be likely be able to file their taxes without the assistance of another human.
但未来,除了一些过于复杂的税法问题之外,大多数人在没有其他人帮助的情况下,很有可能会自己提交税收。
Tax forms are standardized and machines will be able to read the info and ask you a few questions to process your paperwork. We’ve seen this happening with software like TurboTax for years.
Of course, the tax code is complicated and where there are problems, ambiguities, and irregularities, there will still be the need for human beings with deep knowledge who can do far more than just fill out the right forms.
Automated ordering kiosks have already made their way into a few McDonald’s restaurants around the world, and cooking positions could be eliminated next.
世界各地的一些麦当劳餐厅已经启用了自动订购系统,接下来可能会研发自动烹饪机器。
The kiosks probably can’t handle customer service issues well, but televideo systems could bring in an office employee to facilitate complaints.
自助服务系统可能不能很好地处理客服问题,但是可视系统可以让办公室职员来处理投诉。
Automation will affect parts of casual dining restaurants as well, as tableside tablet ordering systems have already arrived at restaurants like Chili’s and others.
自动化也会影响到休闲餐厅,因为桌面平板电脑订购系统已经占领了Chili’s等餐厅。
Field technician
实地考察人员
New advances in the Internet of Things could render this work obsolete.
物联网的新发展可能会取代这份工作。
Low-cost sensors combined with high availability cellular/satellite communications and cloud technology are being implemented to automate and alarm these sites, and can be checked and maintained from a desktop or mobile device.
Tech, factories, and jobs have had a tricky relationship since the Industrial Revolution.
自工业革命以来,科技、工厂和工作之间的关系一直很微妙。
Robotic technology has been used in manufacturing for decades -- especially at major operations like Ford and Toyota -- and the technology continues to advance.